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Surface of the accommodation : 20 m2
Electricity :
no
Distance from the car park : 5m
4,0/5
Last customer review
Great stay with friends, the yurt was really beautiful, the decoration very neat, typical of Mongolian Yurts! Nothing to say about the reception and the services of the domain.
Anonymous
100% genuine reviews
4,0/5
on 2 customer reviews
Cleanliness
3,5 / 5
Amenities
4,0 / 5
Location
4,5 / 5
Hospitality
4,0 / 5
Value for money
3,5 / 5
The comments below are genuine and made by customers who have stayed in this accommodation
.
We had booked a yurt for the night, the pools were not clean and not heated as indicated on the site. It is a shame because mid-June is the start of the season !!! 8 € of booking fees for one night corresponded to 10% of our overnight stay it is exaggerated !! Very nice setting and good breakfast!
Anonymous (with family)
Review made on 06/17/2019 at 17:16
Hello,
We are sorry for your negative and harsh review following your one-night stay with us in June.
Furthermore, to clarify, the price of your yurt stay was not €80. This total price includes the night (€45) as well as the additional services you voluntarily added: 1 hour of private spa for 2 (€10), and 2 breakfasts (€16). We consider these prices quite reasonable. It is therefore regrettable that these booking fees (which were included and accepted at the time of online booking) seem to be such a significant factor for you in relation to the overall cost.
Finally, you questioned our swimming pools. It is surprising that you were able to try two, as the second one is reserved for our caravan park and you were not permitted access to it. Furthermore, your assessment of the water temperature prevents you from evaluating the operation of our heat pump, which was indeed functioning on the day of your visit, and had been for over a month. The water was at 25 degrees Celsius.
Regarding cleanliness, we conduct a daily check to ensure the maintenance of our pools, but we cannot guarantee their overall condition at the end of each day. With that, we hope you find a place that better meets your expectations during your next stay.
The Domaine Provençal Team
The owner
Comment made on 06/19/2019 at 15:47
Great stay with friends, the yurt was really beautiful, the decoration very neat, typical of Mongolian Yurts! Nothing to say about the reception and the services of the domain.
Anonymous (with friends)
Review made on 05/13/2019 at 13:12
Amenities
Bathrooms
Bedding
Comfort
Micro-wave
Coffee machine
Boiler
Cooking hob
Oven
Fridge
Dishes
Dishwasher
Baby chair
Spa
Sauna
Table and chairs/stools
Air conditioning
Heating in the accommodation
Wood stove
Chimney
Wi-Fi
TV
Hair dryer
Iron
Washing machine
Hoover
Find out more about amenities and services Hide
Breakfast
Breakfast available as an extra. Served in your accomodation
Hello, We are sorry for your negative and harsh review following your one-night stay with us in June. Furthermore, to clarify, the price of your yurt stay was not €80. This total price includes the night (€45) as well as the additional services you voluntarily added: 1 hour of private spa for 2 (€10), and 2 breakfasts (€16). We consider these prices quite reasonable. It is therefore regrettable that these booking fees (which were included and accepted at the time of online booking) seem to be such a significant factor for you in relation to the overall cost. Finally, you questioned our swimming pools. It is surprising that you were able to try two, as the second one is reserved for our caravan park and you were not permitted access to it. Furthermore, your assessment of the water temperature prevents you from evaluating the operation of our heat pump, which was indeed functioning on the day of your visit, and had been for over a month. The water was at 25 degrees Celsius. Regarding cleanliness, we conduct a daily check to ensure the maintenance of our pools, but we cannot guarantee their overall condition at the end of each day. With that, we hope you find a place that better meets your expectations during your next stay. The Domaine Provençal Team